FAQs

Freshly baked in Evanston, Illinois Shipping joy nationwide

FAQs

Quick answers before checkout.
Order with confidence.

Here are the questions customers usually ask before ordering cookies, gifts, delivery, shipping, or custom batches.

Before you order

Use FAQs to reduce checkout friction and route customers to the right page.

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Common questions

This page connects policy, delivery, custom orders, and shop pages into one support path.

01
01

How far in advance should I order?

Order early, especially for holidays, custom designs, large quantities, and delivery-specific dates.

02
02

Do you offer delivery or shipping?

Options depend on order type, destination, bakery schedule, and product eligibility.

03
03

Can I request custom colors?

Yes. Share your date, quantity, inspiration, colors, event details, and delivery needs.

Still wondering? use the custom order page for specific dates, designs, or special instructions.